Frequently Asked Questions

How can we help?

FAQ

In-Store Shopping, Classes, & Events

What are your Store Hours?

We are open Monday through Friday from 10am to 5pm and on Saturday from 10am to 2pm. We are closed on Sundays.

Where is Two Chicks Quilting located?

We are located in Jackson County - Southeast Texas. The quilt shop address is 483 County Road 251 in Ganado, TX 77962. Ganado is along U.S. Highway 59, about 90 miles southwest of Houston. You can call us at 361-771-3978

Where can I find a calendar of upcoming classes and events?

Take a look at our Calendar page here to see all our events this month. You can also scroll to see future months. Join our email list to get info on new events; we're adding them all the time!

Online Shopping & Shipping

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How quickly do orders ship?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

What is your returns policy?

We accept returns on most new, unopened products within 30 days if you have your receipt. You can read our entire return policy here

Purchasing Machines

What brands of machines do you carry?

We are authorized retailers for BERNINA, Brother, and Handi Quilter. Learn all about the machines we sell.

Do you sell used machines?

No we offer all new machines with warranties.

Can I purchase a machine online? Do you ship machines?

Due to shipping restrictions, we do not offer shipping on most machines and so we are unable to offer online purchasing for machines. Please stop in to test a machine and consult with our knowledgeable staff to choose your perfect machine!

Get in touch

Have questions about your order, or a general enquiry?