483 County Road 251
Ganado, TX 77962
Return Policy & Refunds
Returns & Exchanges
Items in original condition and packaging may be returned within 30 days of purchase for store credit. Only regular priced items may be refunded for store credit, unfortunately, sale items cannot be refunded.
The following goods are not eligible for return: Patterns, books, magazines, gift cards, software and downloadable products cannot be returned.
Shipping your Return
To return or exchange your product, send us a message through our contact form and you should mail your product to: PO Box 540, Ganado, TX 77962, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund (store credit), the cost of return shipping will be deducted from your refund (store credit).
You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for returns that are “lost in the mail”.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.